TERMS OF SERVICE

Important Legal Agreements

Punjabhost.com provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of Punjabhost.com are subject to the following terms of service:

Billing

At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan. You agree to pay for the Services on time and in advance for the billing cycle Services are provided for. Invoices are generated 10 days before the renew date of Hosting services and 30 days before for domain renewal. Punjabhost provides 2 days grace period after the renew date. If the invoice is not paid within the 2 days grace period Punjabhost will temporary suspend services until the invoice is paid in full.But there is No grace period for Dedicated and Cloud Vps you have to pay your due ammount before the due date otherwise your services will suspended instantly.Punjabhost will notify you upon Invoice generation via SMS or E-mail.

We accept Visa, Master Card, American Express, Discover Card, Paypal, Paytm. Clients are encouraged to pay by credit/debit card or paytm & google pay as it is the easiest way to handle payment at this time.

Service Activation

Punjabhost provides instant activation for all of our hosting services after successful of payments. If our system detect any issue with your payment, we will contact you for details verifications.

Service Cancellation

We require our customers to submit a request for service cancellation through our client area system no later than one day before the service's due date as it appears on our system. In any case, a member fails to submit such request he will be held liable for all charges that are to be due at the service's due date (or one day before the due date, for that matter).

Service Termination

Accounts that are 30 days past due will be automatically deleted from our servers. No backups will be provided. In case of cloud vps or dedicated server your services will be terminated within 3 days,we will not be able to provide you a backup by any circumstances.

Refund Policy

We ("Punjabhost") offers our customers a 7 day money-back guarantee. This gurantee allows our customers to use our service risk-free.

Punjabhost MAY OR MAY NOT PROVIDE A REFUND TO ANY CUSTOMER AT ITS SOLE DISCRETION, DEPENDING ON THE SPECIFICATIONS OF EACH AND EVERY INDIVIDUAL CASE.

Refunds may be issued in cases when the product did not function as it should have or when we have failed to live up to our promises regarding the level of service. This will be decided by our sole discretion.

Refund is applicable for only for shared hosting. Punjabhost don't provide any refund for domain registration, reseller hosting ,cloud vps and dedicated server

Service Backups

Punjabhost takes backups thrice a week for all Shared hosting plans. Your use of our backups is at your sole risk. We do not charge to restore / give backup. Punjabhost is not responsible for the data residing on your account.

Punjabhost does not provide backups for the VPS and Dedictaed servers.

Banned Scripts

The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.

  • Full Inbox protection at competitive prices
  • Easy configuration
  • Various reporting options
  • Increase employee productivity

VPS, Cloud VPS, Dedicated Servers, Cloud Servers, Infrastructure Services, AWS or Google Cloud Computing services are not eligible for 7 days money back guarantee.

If the TOS/AUP agreed upon when ordering is violated this voids your eligibility for the 7 day money back guarantee. WIPL reserves the right to deny the refund if we feel abuse of services has occurred.